Vision, innovation, partnerships, and dedicated employees are the bedrock of the Town’s efforts to build a community where people thrive. In 2012, the Town Council adopted the Chapel Hill 2020 Comprehensive Plan, organized by six main themes that act as a strategic framework under which our departmental priorities, core programs and services, and strategic initiatives are realized.
To operationalize this vision, we use our annual business plan process to track the performance of our core programs and design new initiatives that support Council Goals. The business plans reflect the department's priorities and include goals, objectives, and strategic initiatives the department is undertaking to track and evaluate performance. The plans are updated annually so we can remain nimble and focused in our work towards achieving Council Goals.
FY 2017 - 18 Departmental Business Plans