Compliments and Complaints
The Chapel Hill Police Department is committed to open communication with the public on the performance of our personnel. We are always pleased to hear that an employee’s performance was outstanding, and we need to know when an employee fails to meet a community member’s expectations. Therefore it is the policy of the Chapel Hill Police Department to receive, document, and promptly respond to all compliments and complaints received from the public. All complaints will be investigated and resolved in accordance with Chapel Hill Police Department and Town of Chapel Hill policy.
Providing Feedback on an Employee’s Performance
While the Chapel Hill Police Department welcomes feedback from the public in any way they choose to provide it, we have provided the web form below for convenience and consistency in collecting information. If you prefer to print a paper form click here. The paper form can be dropped off or mailed to the address below. It can also be emailed to firstname.lastname@example.org.
Office of Professional Standards
Chapel Hill Police Dept
828 Martin Luther King Jr Blvd
Chapel Hill, NC 27514-2640
While you are not required to provide your contact information, it is helpful, as we may need to follow up with you to gather more information. If you have questions or concerns following a submission, you may contact the Office of Professional Standards at 919-968-2747.