Town Holiday Jan. 20. Most municipal offices will be closed in observance of Martin Luther King Jr. Day. Chapel Hill Public Library will be open from 1 to 5 p.m. Chapel Hill Transit will operate on a Saturday schedule. Residential trash will not be collected (make-up day Wednesday, Jan. 22). Read More

Town Website Redesign

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WEBSITE CARD SORTINGMaking it easier to find what you need!

When you visit the Town of Chapel Hill website, what’s your experience? Was it easy to find what you need and do the things you want? The Town’s Communications and Public Affairs and Technology Solutions departments are evaluating for a future update.

Research and analysis of the website includes interviews with website users, site analytics, user surveys and card sorting activities. All efforts will inform the website design update.

Check our progress here!






We shared a preliminary website design with the public in early August 2019.
We settled on the wireframe after seven iterations.
The big takeaway from card sorting activities.
What usability testing told us.
Where users go on the Town website.
What you have to say about the Town website.
How the Town website ranked in the 2018 Community Survey.
This will be the Town's 5th website design.

 Proposed Website Design

 Current Version (8.19.19)  Version 1  (8.6.19)
Website__8.19_325px   Website_v1_8.6_325px

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