The Widget allows you to make service requests, as well as discover
existing issues that have been reported, from your computer.
To report an issue:
Make sure the Report tab is selected.
Drag the map marker to the location of your issue, or
type in the address directly.
Choose a service request Category from the drop-down menu
that matches your issue.
Enter a Title (required),
additional Description (optional),
and attach an Image (optional).
Chapel Hill Connect is available for download as an app on the following
Town of Chapel Hill staff respond to Chapel Hill Connect requests during
regular business hours.
If this report comes in on a holiday, weekend or after-hours, it will be read
on the next business day.
PLEASE BE ADVISED: Chapel Hill Connect
is not to be used for emergencies. For urgent matters that require
immediate attention or a police response, call 9-1-1.
Once you have sent a report, you will receive email communication acknowledging
your service request. You can continue to check on the status of the issue
online. Once the work is complete or the issue has been resolved, you will be
notified by email as well.
For technical support with the SeeClickFix platform (web or mobile), please
email firstname.lastname@example.org directly.