Chapel Hill CONNECT User Information

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Desktop

The Widget allows you to make service requests, as well as discover existing issues that have been reported, from your computer.  

To report an issue:

  1. Make sure the Report tab is selected.
  2. Drag the map marker to the location of your issue, or type in the address directly.
  3. Click Next.
  4. Choose a service request Category from the drop-down menu that matches your issue.
  5. Enter a Title (required), additional Description (optional), and attach an Image (optional).
  6. Click Submit

 

Mobile

Chapel Hill Connect is available for download as an app on the following platforms:

DOWNLOAD ON THE APP STORE
GET IT ON GOOGLE PLAY


Support

Town of Chapel Hill staff respond to Chapel Hill Connect requests during regular business hours. 

If this report comes in on a holiday, weekend or after-hours, it will be read on the next business day.

PLEASE BE ADVISED: Chapel Hill Connect is not to be used for emergencies. For urgent matters that require immediate attention or a police response, call 9-1-1.

Once you have sent a report, you will receive email communication acknowledging your service request. You can continue to check on the status of the issue online. Once the work is complete or the issue has been resolved, you will be notified by email as well.

For technical support with the SeeClickFix platform (web or mobile), please email contact@seeclickfix.com directly.

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