Friday, July 3 is a Town holiday. Chapel Hill Transit will not operate July 4-July 5. Yard waste will not be collected Friday, July 3. The July 4th Community Celebration has been canceled. More Information


No mask distribution on Saturday, July 4.


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Departmental Business Planning

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Business Planning

Business Planning Overview

In 2014, the Town of Chapel Hill initiated a Business Planning process to establish annual departmental work plans that outline key priorities, performance metrics for core business, and projects that support the Council’s Strategic Goals. The intent of this system is to create clarity on where we want to go as a Town and translate the Council’s Strategic Goals into action.

The business plans show how departmental priorities, programs, and projects support the community vision as articulated by the Town Council. These plans are updated in the first quarter of each fiscal year.

In practice, the business plans articulate what Town staff are working towards and why. This creates a  performance management system to view the Town as a whole and understand how resources are being allocated to drive results. 

FY 2019-20 Departmental Business Plans

Below are the FY2019-20 Business Plans submitted by Town Department Heads.  They are organized around the Council's Strategic Goals and Objectives.

If you have any questions on the Town's Business Planning & Budget Cycle, please contact Rae Buckley in the Manager's Office at








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