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Fee Reduction Policy

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Informacion en Reduccion de Tarifa
La inscripción y la información sobre la reducción de tarifas se encuentra disponible en español. Por favor contacte nuestra oficina administrativa para mayores detalles.

The Town of Chapel Hill is committed to making its Parks & Recreation Department programs, activities, and special events available to as many citizens as possible. It is our intent that no one be prevented from participating in Parks & Recreation programs because of the inability to pay a full fee. Therefore, this policy has been established and adopted by the Town Council to meet the needs of individuals or families determined to have limited financial resources. Please see the Parks & Recreation User Fee Schedule for full details on our Fee Reduction policies.

Eligibility and Application: Chapel Hill (reside within the Town limits) and Orange County residents may request a reduction in program fees when a financial need exists (we’re sorry, but non-residents are not eligible for a reduction of fees). These requests must be made in writing on an official Fee Reduction Application. The Parks & Recreation Department will make accommodations for participants who cannot complete the Fee Reduction Application without assistance.

Fee Reduction Application          Formulario de registro de Parques y Recreación

Confidentiality: All Fee Reduction information and supporting documents are strictly confidential.

Program Fees: Individuals who qualify for a fee reduction will normally be required to pay either 10%, 50% or 75% of the total program fee based on their household size and income, relative to the Financial Assistance Eligibility Scale below. Please note that some programs do not accept fee reductions. See “Financial Circumstances” below for information regarding exceptions to this policy. Payment due at time of registration.

Household Financial Resources: include all financial resources for your household received on an annual basis, including all pay, allowances, child support, pensions, disability, social security and unemployment benefits, grants, student loans, self-employment, savings, personal funds, stipends and other monies received by the household. 

Household members will be verified through the Chapel Hill Department of Public Housing, Orange County Department of Social Services, a school social worker, your Federal Income Tax Return (dependents) and pay stubs, Visiting Scholar J-1 and J-2 Visas plus sponsor documentation or RSI residence confirmation.

Financial Assistance Eligibility Scale*










Maximum financial resources of family* - Pay 75% of Fee









Maximum financial resources of family* - Pay 50% of Fee









Maximum financial resources of family* - Pay 10% of Fee









*Financial Resources amounts reflect annual monies from all sources.

Verification and Documentation:
Patrons applying for a Fee Reduction must provide confirmation of their financial status through one of the following methods.  Documents are due at the time of application; incomplete applications may be denied.

  • I live in Public Housing subsidized by the Town of Chapel Hill. CHPR will contact them to verify my application.
  • Either myself or an immediate family member currently receives SNAP, Work First or Medicaid benefits from Orange County DSS.  I’ve provided my OCDSS approval letter or CHPR will contact OCDSS: Social Security #                                               .
  • I have provided a copy of last year’s Federal Income Tax Return (Form 1040) and 2 current pay stubs for verification. 
  • I have provided a signed letter from my child’s school social worker who has verified my family members & financial resources. 
  • I am a Visiting Scholar and have provided copies of my own and my dependent’s Certificate of Eligibility for Exchange Visitor (J-1 and J-2) Status forms, sponsor letters from the U.S. academic institution and my home institution/scholarship organization. 
  • The applicant is a resident of Chapel Hill Residential Services Inc.  RSI Staff signature:                                                            .

Minimum Charge per Program: Patrons will pay the percentage of the program for which they qualify, unless that cost would be less than $5. In those instances the participant would pay $5 per program.

Financial Circumstances: Patrons who have circumstances that affect their ability to pay the percentage of program fees for which they qualify, would be able to discuss their situation with the Assistant Director, Recreation Operations, who has the authority to further reduce fees.  Additional documentation may be required.

Cancellation and your discount: Patrons who cannot attend a camp/program in which they are enrolled are expected to cancel within department guidelines.  Patrons who do not cancel within department guidelines and do not attend may lose their discount. 

Approval by Director: The Director of Parks & Recreation, or their designee, will review each fee reduction request and will have final authority to approve or deny the request. A provisional fee reduction may be granted until your application has been verified and approved. Provisional approval will not be granted for pool passes and some programs. If a provisional fee reduction is granted and your request for a reduction is denied, you will be responsible for full program/pass fee. Once approved, the fee reduction will be valid for one year.

Any questions regarding this policy should be forwarded to the Chapel Hill Parks & Recreation Department staff at 968-2784/TDD.

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