The Mission of the Town of Chapel is “Learning, serving, and working together to build a community where people thrive.”
Since 2013, the Town has worked with UNC-School of Government’s Local Government Workplaces Initiative and the MAPS Group to conduct employee engagement surveys, in 2013, 2015 and 2018.
The surveys were designed to solicit employee perspectives and gain a better understanding of how the Town values its employees and how employees feel about the Town as their employer. The survey data helps us determine what is working, what is not having the intended effects, and what we can do to continue to foster employee engagement at work. All three surveys identified five consistent areas of focus: Communications, Engagement, Empowerment, Trust, and Professional Development.