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COVID-19 (coronavirus)

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The Town of Chapel Hill has joined Orange County’s Stay at Home Declaration (see news release below). The Declaration will be in effect beginning at 6 p.m.  Friday, March 27, until 5 p.m. Thursday, April 30. Access the Town of Chapel Hill Order and Frequently Asked Questions

Find resources here on COVID-19 including Social Distancing (English | Spanish), Coronavirus Myths & Facts, News, Health Issues, Town Services, Utility Assistance, Food Needs, Helping Others, Employment Concerns, Chapel Hill Transit, and links to Public Health Agencies.

Stay-at-Home Resources:

Latest News

Town Facilities to Close to the Public While Many Services Remain Available

Post Date:03/23/2020 6:08 PM

The Town of Chapel Hill has closed Town facilities to the public effective at 5 p.m. Monday, March 23, to further promote the idea of social distancing in an effort to prevent the spread of COVID-19 (coronavirus).

However, the Town will remain open for business. Some employees are staffing offices and practicing social distancing. Others are working remotely. All are working to ensure that day-to-day operations of local government continue to the extent possible. Anyone with critical, timely needs for transactions at Town Hall can call 919-968-2743 and ask to speak with the department with which you are working. Permit applications may be dropped off at Town Hall each Tuesday and Thursday 8 a.m. to 12 p.m.

Social distancing means limiting interactions with other community members, staying at least six feet away from the next person, and limiting your trips away from home, unless you’re staying outdoors and away from others.

Payments can be made to the revenue office as follows:

  • Payments by credit card can be made by calling 919-968-2759 between the hours of 10 a.m. and 3 p.m.
  • Payments by check or money order can be made by mail to “405 Martin Luther King Jr Blvd, Chapel Hill, NC 27514 Attn: Revenue Office” or can be delivered in person to the Town’s drop box outside of Town Hall (address above).
  • Payments by cash (if no alternate payment method is available) can be delivered in person to the Town’s drop box outside of Town Hall between the hours of 10 a.m. and 3 p.m. Please have exact change only.

To meet the requirements of Open Meeting Laws, the Council Chamber at Town Hall will be available for limited public attendance (maximum of 10 people) at a virtual council meeting on Wednesday, March 25, beginning at 7 p.m. However, residents are strongly encouraged to view this meeting through internet ( or cable access ( The only item on the agenda for the meeting is an update from Town staff on Chapel Hill’s response to the coronavirus. The Council will not be taking action on any items.

Other Town Service Adjustments

  • Chapel Hill Public Library and Parks and Recreation facilities were closed on March 13. All programs and events are canceled until further notice.
  • Chapel Hill Transit is operating on a modified schedule – the same schedule that is used on Saturdays during normal operations.

Governor Cooper Issues Executive Order
Governor Roy Cooper issued Executive Order No. 120 Monday, March 23. The order extends the closure of K-12 public schools statewide through May 15, bans mass gatherings of more than 50 people, and closes some businesses. For more information, visit

Need more info?

  • For questions about Town services, the Town’s Call Center is taking calls at 919-969-5005 from 8:30 a.m. to 5 p.m. Monday through Friday.
  • For health-related questions and questions about Orange County services (including recycling), call the Orange County Call Center at 919-245-6111, 8:30 a.m. to 5 pm daily.
    • Sign up for text updates from the Orange County Health Department by texting ocnchealth to 888-777.
  • For other health-related questions, call the NC Department of Health and Human Services (24/7) at 1-866-462-3821.


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What the Town Is Doing

The Town of Chapel Hill is working closely with local health officials to reduce the spread of the coronavirus COVID-19 (coronavirus). For more information, please visit the following local, state, and national health experts.

  • The Town has closed Town facilities to the public and canceled all public events. However, the Town will remain open for business. For details, see Town Services and Facilities below. Access the news announcement at

  • The Town has opened a TOWN CALL CENTER at 919-969-5005 from 8:30 am–5 pm M–F to answer questions about Town services. For health-related questions, call the Orange County Health Department at 919-245-6111 (8:30 am–5 pm daily), or the NC Department of Health and Human Services (24/7) at 1-866-462-3821.

  • The Town  has declared a State of Emergency to help Town leaders and emergency managers streamline and expedite their response.

  • The Town is engaging with residents to hear concerns, respond and share information through Chapel Hill eNews email updates (sign up here); social media including Facebook, Twitter, Instagram and Next Door; its Neighborhood Liaisons; and through a network of community partners including the public schools, businesses and human services agencies.

Helpful Information

Health Resources
Town Services and Facilities
Housing & Utilities
Food Assistance
Family Assistance
Employment and Business Assistance
Multilingual Resources
Supporting Local Businesses
Helping Others in Our Community
Orange County Health Department

Orange County, NC, Health Department Logo
The Orange County Health Department is our local source for health-related information. Click here to go directly to the COVID-19 (coronavirus) webpage.

NC Department of Health & Human Services
NC Department of Health and Human Services Logo
The North Carolina Department of Health and Human Services is our State authority when it comes to health-related concerns. There is a Citizen Hotline available 24/7 at 1-866-462-3821. To submit questions online, visit and select "chat". For more information, click here.
Centers for Disease Control and Prevention
Centers for Disease Control and Prevention Logo
The Centers for Disease Control and Prevention (CDC) is the national authority for health-related concerns. Click here for a COVID-19 (coronavirus) webpage from the CDC.
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