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Town Facilities to Close to the Public While Many Services Remain Available

Post Date:03/23/2020 6:08 PM

The Town of Chapel Hill has closed Town facilities to the public effective at 5 p.m. Monday, March 23, to further promote the idea of social distancing in an effort to prevent the spread of COVID-19 (coronavirus).

However, the Town will remain open for business. Some employees are staffing offices and practicing social distancing. Others are working remotely. All are working to ensure that day-to-day operations of local government continue to the extent possible. Anyone with critical, timely needs for transactions at Town Hall can call 919-968-2743 and ask to speak with the department with which you are working. Permit applications may be dropped off at Town Hall each Tuesday and Thursday 8 a.m. to 12 p.m.

Social distancing means limiting interactions with other community members, staying at least six feet away from the next person, and limiting your trips away from home, unless you’re staying outdoors and away from others.

Payments can be made to the revenue office as follows:

  • Payments by credit card can be made by calling 919-968-2759 between the hours of 10 a.m. and 3 p.m.
  • Payments by check or money order can be made by mail to “405 Martin Luther King Jr Blvd, Chapel Hill, NC 27514 Attn: Revenue Office” or can be delivered in person to the Town’s drop box outside of Town Hall (address above).
  • Payments by cash (if no alternate payment method is available) can be delivered in person to the Town’s drop box outside of Town Hall between the hours of 10 a.m. and 3 p.m. Please have exact change only.

To meet the requirements of Open Meeting Laws, the Council Chamber at Town Hall will be available for limited public attendance (maximum of 10 people) at a virtual council meeting on Wednesday, March 25, beginning at 7 p.m. However, residents are strongly encouraged to view this meeting through internet (chapelhill.legistar.com/Calendar) or cable access (townofchapelhill.org/government/newsroom/multimedia). The only item on the agenda for the meeting is an update from Town staff on Chapel Hill’s response to the coronavirus. The Council will not be taking action on any items.

Other Town Service Adjustments

  • Chapel Hill Public Library and Parks and Recreation facilities were closed on March 13. All programs and events are canceled until further notice.
  • Chapel Hill Transit is operating on a modified schedule – the same schedule that is used on Saturdays during normal operations.

Governor Cooper Issues Executive Order
Governor Roy Cooper issued Executive Order No. 120 Monday, March 23. The order extends the closure of K-12 public schools statewide through May 15, bans mass gatherings of more than 50 people, and closes some businesses. For more information, visit ncdhhs.gov/divisions/public-health/coronavirus-disease-2019-covid-19-response-north-carolina.

Need more info?

  • For questions about Town services, the Town’s Call Center is taking calls at 919-969-5005 from 8:30 a.m. to 5 p.m. Monday through Friday.
  • For health-related questions and questions about Orange County services (including recycling), call the Orange County Call Center at 919-245-6111, 8:30 a.m. to 5 pm daily.
    • Sign up for text updates from the Orange County Health Department by texting ocnchealth to 888-777.
  • For other health-related questions, call the NC Department of Health and Human Services (24/7) at 1-866-462-3821.

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