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COVID-19 (coronavirus)

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The Town of Chapel Hill has joined Orange County’s Stay at Home Declaration (see news release below). The Declaration will be in effect beginning at 6 p.m.  Friday, March 27, until 5 p.m. Thursday, April 30. Access the Town of Chapel Hill Order and Frequently Asked Questions

Find resources here on COVID-19 including Social Distancing (English | Spanish), Coronavirus Myths & Facts, News, Health Issues, Town Services, Utility Assistance, Food Needs, Helping Others, Employment Concerns, Chapel Hill Transit, and links to Public Health Agencies.

Stay-at-Home Resources:

Latest News

Mayor's Message: How to help neighbors and friends during coronavirus social distancing

Post Date:03/20/2020 7:20 PM

Chapel Hill Friends and Neighbors,

Just a few weeks ago, many of us had never heard the term “social distancing” before.  Now, with schools cancelled and many working from home, the Town has been receiving a lot of questions about how to help one another and stay connected while also staying safe.

Over the past week, my office has received many questions including whether it is safe to buy groceries for an elderly neighbor, if it is safe to take care of a neighbor’s children and how to connect to necessary resources.

Keeping an eye on our neighbors and helping one another out will be even more important in the coming days.   A first step is to establish solid channels of communication and ways for sharing information.  Looking online, I’ve seen many creative solutions ranging from a red/green paper system in the window as a signal for help to a call list of people checking in on one another.  Each neighborhood is different.  If you haven’t done so already, I encourage you to reach out and work out a communication strategy that meets the need of everyone in your immediate area.

At this point, social distancing is the key to keeping our community safer and reducing the amount of time that our lives are disrupted.  There will be times, however, when a neighbor needs your help.  In those cases, please use common sense precautions to keep yourself and others safe.

Also, please make sure that you and your neighbors are staying abreast of new information being shared by the Town and county.  For additional information on the coronavirus please visit the Orange County Health Department’s webpage at COVID-19 webpage or call 919-245-6111 for up-to-date information. Spanish language and other languages are available. The Town also has posted information resources at

In addition to online and social media channels, the Town utilizes a network of Neighborhood Liaisons who share and exchange information between the Town and residents in Chapel Hill neighborhoods and homeowners’ associations. There is a good geographic distribution among the nearly 100 liaisons currently registered with the Town.   If your neighborhood is not yet covered and you’d be willing to share Town e-mails with others, please sign up here.

Finally, please take time to fill out your census form!  Having everyone counted will affect future state and federal funding for our town and, so, is vitally important.  And, be on the lookout for scams and make sure that local seniors are aware of them too.

I am grateful that so many in our community are heeding the call for social distancing by staying home and making changes to daily routines.   I know that these transitions have been hard. Yet I believe that through this experience, we can find opportunities for unique ways to connect as a community.

We will get through this because we are a community who cares and we will bounce back stronger than before this crisis.


Mayor Pam

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What the Town Is Doing

The Town of Chapel Hill is working closely with local health officials to reduce the spread of the coronavirus COVID-19 (coronavirus). For more information, please visit the following local, state, and national health experts.

  • The Town has closed Town facilities to the public and canceled all public events. However, the Town will remain open for business. For details, see Town Services and Facilities below. Access the news announcement at

  • The Town has opened a TOWN CALL CENTER at 919-969-5005 from 8:30 am–5 pm M–F to answer questions about Town services. For health-related questions, call the Orange County Health Department at 919-245-6111 (8:30 am–5 pm daily), or the NC Department of Health and Human Services (24/7) at 1-866-462-3821.

  • The Town  has declared a State of Emergency to help Town leaders and emergency managers streamline and expedite their response.

  • The Town is engaging with residents to hear concerns, respond and share information through Chapel Hill eNews email updates (sign up here); social media including Facebook, Twitter, Instagram and Next Door; its Neighborhood Liaisons; and through a network of community partners including the public schools, businesses and human services agencies.

Helpful Information

Health Resources
Town Services and Facilities
Housing & Utilities
Food Assistance
Family Assistance
Employment and Business Assistance
Multilingual Resources
Supporting Local Businesses
Helping Others in Our Community
Orange County Health Department

Orange County, NC, Health Department Logo
The Orange County Health Department is our local source for health-related information. Click here to go directly to the COVID-19 (coronavirus) webpage.

NC Department of Health & Human Services
NC Department of Health and Human Services Logo
The North Carolina Department of Health and Human Services is our State authority when it comes to health-related concerns. There is a Citizen Hotline available 24/7 at 1-866-462-3821. To submit questions online, visit and select "chat". For more information, click here.
Centers for Disease Control and Prevention
Centers for Disease Control and Prevention Logo
The Centers for Disease Control and Prevention (CDC) is the national authority for health-related concerns. Click here for a COVID-19 (coronavirus) webpage from the CDC.
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