What do you think of Town services? The Town of Chapel Hill seeks to find out through a survey mailed this month to a random sampling of residents.

ETC Institute, a professional market research firm, is conducting the survey, which is Chapel Hill’s fifth biennial survey. ETC has administered surveys in more than 300 cities and counties across the United States. Benchmarking analysis will help Chapel Hill understand how its results compare to similar communities.

"These surveys help us understand residents perception of our services," said Town Manager Roger L. Stancil. "We want to know what we’re doing well and where we need to improve."

In the last survey, you told us you wanted to see more bicycle lanes and greenways. Since then, we’ve added new bicycle lanes on Sage Road, Rosemary Street and the Ephesus Church-Fordham area. And construction is underway to extend a greenway into the Northside Neighborhood.

Maintenance and preservation of downtown consistently ranks as a community priority in the community survey. Last year, we reimagined Rosemary Street; adding street lighting, crosswalks and mini parks; and improving alleyways. New parking meters are being installed in downtown.

The 2018 Community Survey has been mailed to 2,000 randomly selected Chapel Hill households. An online survey is also available to respondents. For non-English speaking households, foreign language translation is available in Spanish and Chinese.

A report of the survey findings will be released in spring 2018 at www.townofchapelhill.org/survey.  For more information, contact Communications Manager Catherine Lazorko at 919-969-5055 or info@townofchapelhill.org.