EZ Rider Advisory Committee
- Date: 05/08/2019 4:00 PM - 5:00 PM
- Location: Chapel Hill Public Library, Meeting Room D
100 Library Drive
Chapel Hill, North Carolina 27514
EZRAC Agenda Items 05-08-19
1. Assistant Manager’s Report –Travis Parker
2. EZRAC Initiatives
a. NCPTA Conferences and Drivers Roadeo was held in Wilmington N.C from April 26 to May 01.
b. Operators Justin Graves, Marcus Parker and Lillian Graves will represented EZ Rider in the Roadeo.
c. Report on ridership: OTP 84% for the month of April 2019 with a total of 5,503 trips.
d. No Show Statistics: 308 (4.3%) no shows were recorded for the month of March.
3. NCPTA AWARDS
a. The North Carolina Public Transportation Association (NCPTA) and its Board of Directors, presented Anita Hackney - Community Outreach Manager with the 2019 NCPTA Transit Advocate Award. This annual award honors an individual or organization who has championed the goals, services and cause of public transportation in North Carolina. This individual, group or business has shown a commitment to promote public transportation and its advancement in their communities and/or throughout the state.
b. Chapel Hill Transit's Fixed Route and Demand Response Teams received the statewide safety awards for demand response and fixed route systems in the state during the North Carolina Public Transportation Associations Annual Conference. This is also the sixth time in seven years that our Demand Response Team has taken home this award.
Next Meeting is June 08, 2019
EZ Rider Manager’s Report
Our monthly Operator meeting was held on Wednesday April 24, 2019. The following items were discussed
I. Safety & Customer Service Focus
- Video presented by Katy – Drowsy Driving: Sleep Apnea & Driver Fatigue
II. Discussion Items
- 395 days without Preventable
- New Hires – Victory Washington, Kierra Robinson
- Tornado Policy for Operators
- Getting out of the seat to assist customers