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Web Stewards

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Responsibilities | ResourcesGetting StartedShortcuts | Links | Documents
Calendar | eNotification | Fee SchedulesForms | SiteImprove | Web Traffic

Need training? Have questions?
Contact Melanie Miller at 969-5056 or mmiller@townofchapelhill.org.

Responsibilities

  • Update web pages regularly so the public will have the most current information.
  • Update staff directory.
  • Use SiteImprove to find bad links and spelling errors.

Resources

If you have any questions, contact CaPA at info@townofchapelhill.org or 969-5056.

Getting Started

The only browser that currently works with the Vision Internet CMS is Internet Explorer.

CaPA will set up accounts for new web stewards and email you your login and password. Log in to the content management system (CMS) at www.townofchapelhill.org/admin. If you don’t remember your password, email info@townofchapelhill.org and we’ll reset it for you.

Enable Popups: When you log in to the site for the first time, you will need to allow pop-ups. You should see an "Administrator's Toolbox" after you log in. Hold down the Control key and click on "CMS Window" in the toolbox. A yellow bar should appear; click on it, and select "Always allow pop-ups from this site." You will need to do this if you use the CMS in a different browser. If you have Google toolbar installed, you may also need to enable popups from the Google toolbar. Contact CaPA for assistance. If you don't have two windows or two tabs (one with the CMS window and one with the preview window), something is blocking popups.

Password: Use the link on the right in the CMS window to change your password. If you are having problems resetting your password, contact Melanie.

A training video is available under the "Help" menu after you have logged in. For step-by-step instructions in how to use each component, see the User Guide under the Help menu. To set up a training session with CaPA, contact Melanie at 5056 or mmiller@townofchapelhill.org.

Shortcuts

We can have Vision Internet set up shortcuts to make it easier to publicize specific pages. Please review the shortcuts that belong to your department and make sure those pages go to the main page dealing with that topic. Please don't delete pages that have shortcuts--we have to pay to have shortcuts re-created. If you need a shortcut created, contact CaPA at info@townofchapelhill.org.

The URL for shortcuts is www.townofchapelhill.org/shortcut. DO NOT use townofchapelhill.org/shortcut.

List of Shortcuts

Links

To link to a document, use the "Document Manager" icon. To link to any page in www.townofchapelhill.org, use the Internal Links dropdown menu. To link to outside sites or to add a link to a calendar item, news release, or staff directory item, click on the "Hyperlink Manager" icon and type or paste in the URL (make sure to delete the "http://" first if you're pasting in the URL).

To add links to calendar items, news releases, or staff directory items, log out of Vision Internet or use a different browser to copy the link, then insert the link on your page using the Hyperlink Manager tool. Links copied when you're logged in will not work for the public.

To copy the URL to a document that's not linked on a page, find the document in the Document Center in the CMS window, click on "Review" and switch to the preview window. You can copy the link on the Document File Name line (right-click on the link and click on "Copy Shortcut" or "Copy Link Location," depending on which browser you're using).

Documents

Keep your files in the document center and image library organized! If multiple people are going to use your department’s documents and images, coordinate with them so you have an organization that works for everyone, and you don’t have multiple copies of the same documents. Use descriptive titles that everyone can understand.

If you want to upload a new version of a document and the old one is no longer needed, click “Edit” to replace the old document instead of uploading a new document and re-linking.

If you are linking to a document that is part of a Council or meeting agenda, link to the original document that's attached to the agenda instead of uploading another copy. If you have to post the document before the agenda goes up, re-link it to the agenda attachment when that is posted.

There should not be more than one version of a document in the Document Center. The department responsible for maintaining the document should put it on the web. If you have problems with that process, talk to CaPA.

If a document is linked to a page, you will not be able to delete that document. From the Document Center, click on "Review" and switch to the preview window to see where that document is being used. After you delete any links to that document, you can delete the document.

Calendar

If a meeting has been cancelled or rescheduled, do not delete the calendar item. Add a note to the end the name of the meeting (e.g., "Planning Board—RESCHEDULED TO MAY 2" or "Planning Board—CANCELLED").

Check “Display on Home Page” for calendar items. If not, they will display on the department home page but not on the main home page.

If a calendar item was created as part of a recurring series, it can’t be used to start another recurring series. You will need to copy that calendar item and use the copy to start the next series.

See also Notes on Calendar Items

eNotification

Calendar items, news releases and RFPs can be sent out to subscribers through the enotification component. CaPA sends out calendar enotifications two weeks before the event. To have an item sent by enotification, check the "Notify" box and it will be added to the enotification queue.

Fee Schedules

Fee schedules pages are updated by Business Management after the Council approves the budget each year. Please contact Ross Tompkins with questions about fee schedule pages.

Forms and Surveys

CaPA can assist in creating a form or survey. Results can be individual emails or reports. 

SiteImprove

SiteImprove checks for broken links, spelling errors, and accessibility issues. www.siteimprove.com
Login: department email
Password: first part of department email (except HRD --the password is HRD). Example: for Public Works, the login is publicworks@townofchapelhill.org and the password is publicworks.

Broken Links

  • Click on “Show All” to see all of the pages with broken links. Look for pages that belong to your department. 
  • To view the errors on the page, click on the icon with the number under “Show errors.” If you don’t see an error on the page, it’s in the HTML. That means it’s probably a bad link in the menu. Click “Highlight in HTML” to see the errors.

Spelling Errors

  • You can either find the spelling errors and correct them on your web pages or add them to a list for someone else to make the corrections. 
  • Pages with Misspellings: Click on “Show error” to see the error on the actual page. Right-click on the word for suggestions and other actions. 
  • Or click on the number under “Misspellings” to see a list of the errors on that page. If the suggested spelling is okay, click the suggested word. This will add the word to the list of corrections to be made. 
  • Don’t add words to the dictionary unless they’re personal names that you’re sure are spelled correctly. If you want to have other words added to the dictionary, let CaPA know and we’ll add them to the dictionary.The same goes for “ignore words on all pages.” 
  • You can: add words to the “unwanted list,” or “ignore words on this page.”

Web Traffic Reports

2014

March 2014
February 2014
January 2014

2013

2013
December 2013
November 2013
October 2013
September 2013
August 2013
July 2013
June 2013
May 2013
April 2013
March 2013
February 2013
January 2013

2012

2012
December 2012
November 2012
October 2012
September 2012
August 2012
July 2012
June 2012
May 2012
April 2012
March 2012
February 2012
January 2012

2011

2011
December 2011
November 2011
October 2011
September 2011
August 2011
July 2011
June 2011
May 2011
April 2011
March 2011
February 2011
January 2011

2010

2010
December 2010
November 2010

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They can be downloaded by clicking on the icons below.

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