Parking Q & A
How long will it take to receive my permit in the mail?
It takes about 5-10 business days.
Do I need a permit to use the $2 daily parking option?
No, just pay for your space number at the pay station. You don't need to display a receipt.
To pay with coins: Enter your space number and add coins (total $2)
To pay with credit/debit card: Enter your space number, press OK, and swipe your card.
What do I do if the pay station is not working?
Please call 919-968-2804 to report the issue.
How do monthly permits work?
Monthly permit are activated by scratching off MONTH, DATE, and YEAR of the parking period. Once cell in each category (day, month, year) should be scratched off. Failure to properly activate your permit may result in parking tickets. Do not activate other permits prior to using them. Example: If you scratch off August 15, 2013, your monthly permit is valid unil September 14, 2013. On September 15, 2013, activate your new monthly permit.
How do annual permits work?
Annual permits are validated with an expiration date when they are mailed to the customers. The expiration date is 1 year and 1 week from the postmarked date. One additional week was added to allow time for delivery. For example, if your permit was mailed on September 1, 2014 it will be validated with an expiration date of September 7, 2015.
How will I get my permit after I purchase it online?
Your permit will be mailed to you.
What lots does a new fee apply to?
Eubanks, Sothern Village, Jones Ferry and Carrboro Plaza. No Park and Ride permit will be needed at Lowes (Pittsboro).
Will UNC Park and Ride permits be accepted at the Town Park and Ride lots?
When do I need to pay or have a permit displayed?
Monday – Friday, 4:00 am – 6:00 pm
Do I need to pay if I use the lots to go to a sporting game by taking Tarheel Express?
Park and Ride permits will not need to be displayed during Tarheel events.
How do I pay for daily parking?
The daily rate is $2. Pay stations will be installed at the lots.
Do I need a permit if I walk to a Park and Ride lot?
Do I need a permit if I ride a bicycle to a Park and Ride lot?
How do I appeal a parking ticket?
Please follow the procedure posted here.