NEW – Pay or Appeal Parking Tickets Online.
(Visa, MasterCard and American Express credit or debit cards accepted).
The Parking Services Division strives to provide safe, equal parking opportunities through the enforcement of various parking ordinances. Parking Officers also provide assistance to the general public by answering citizen or visitor questions while on patrol.
What Happens After You Receive A Parking Citation?
A First Notice of Outstanding Parking Citation is sent to the registered owner's address explaining that a ticket has been issued. The notice includes a description of the violation, the license plate number and the amount due.
If the citation is paid within 21 calendar days from the issue date of the ticket, no more action is required. The citation does not affect vehicle insurance as it is not a moving violation.
If the citation is not paid, and the registered owner of the vehicle does not contest the citation, a Second Notice is sent, the citation becomes delinquent and a $10.00 late fee is added onto the fine for administrative costs. If the citation is not paid within 14 calendar days, a Third Notice is sent and an additional $10.00 late fee will be added to the total penalty.
How To Pay For Parking Citations
All citations must be paid within 21 calendar days from the issue date on the citation or late penalties will be assessed.
Payments are accepted from 8:30 am to 4:45 pm Monday to Friday at the Parking Services office located at the Chapel Hill Police Department, 828 Martin Luther King, Jr. Blvd., or by phone at (919) 932-2912. Payments may be deposited in the Town’s drop-box locations at Chapel Hill Town Hall, 405 Martin Luther King Jr. Blvd., or the Police Department, 828 Martin Luther King, Jr. Blvd. Payments may also be made online at any time.
To Pay Online
Pay online at http://parking.townofchapelhill.org/ttcitations/citations.asp. We accept Visa, MasterCard and American Express credit or debit cards.
To Pay-by-Phone: (919)932-2912
Please have the citation number and form of credit card payment available (only Visa, MasterCard or AMEX accepted).
To Pay in person or by mail:
Please visit or mail your payment to:
Town of Chapel Hill Parking Services
828 Martin Luther King, Jr. Blvd
Chapel Hill, NC 27514
Enclose the citation with a personal check, money order or cashier’s check (do not send cash). Make checks payable to Town of Chapel Hill.
How to appeal your ticket:
You can appeal your ticket online by clicking here and logging in using your ticket information. You can also appeal your ticket by filling out the appeals form and mailing it to the address above.
If you lose your ticket
Paying your ticket is still your responsibility. Visit Parking Services in person or phone (919) 932-2912. Please have your license plate number available.