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Thanksgiving Holiday: Most municipal offices will be closed Nov. 23-24. Yard waste will not be collected this week. Residential trash collection will not be affected. Chapel Hill Transit will not operate on Thursday and will operate on a Saturday schedule on Friday, Nov. 24. Chapel Hill Public Library will be closed. More Information

At Your Service

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For more information on other Town services, visit the Service List.

In any emergency, dial 911 for assistance. Should you need further information, please call 919-969-5000.

Didn't find what you're looking for? Contact us at info@townofchapelhill.org.

Concern Department Contact Info More Information
Compliment to the Town Communications and Public Affairs 919-968-2743
Cable Television Complaints NC. Dept. of Justice 919-716-6000 or 1-877-566-7226 (1-877-5-NO-SCAM) www.ncdoj.com/Consumer/Internet-Mail-Cable-TV/Cable-TV.aspx
Report information about crimes Crimestoppers

919-942-7515

919-226-CRIM(E) www.crimestoppers-chcunc.org


Dangerous or Loose Animals OC Animal Control 919-942-7387
911

Dead Animal Removal Public Works (on Town-maintained streets) 919-969-5100
911
On roads outside Town limits, call NC Dept. of Transportation at 919-732-4330.

The Town does not remove dead animals on private property.
Fair Housing COMPLAINT
Housing and Community 919-969-5081
Report a fire hazard Fire 919-969-2007
Flooding, erosion or drainage problems Public Works 919-969-5100
Garage and Yard Sale Signs  Planning 919-969-5066
Graffiti Police  911
Hazardous spills or dumping into storm drains Fire  911
High Weeds Building Inspections 919-968-2718
Incorrect or out-of-date information on Town website Communications and Public Affairs 919-968-2743
Junk Vehicles or trash on private property Building Inspections 919-968-2718
Landlord/Tenant Disputes NC Dept. of Justice 1-877-566-7226
(1-877-5-NO-SCAM)
www.ncdoj.com/Consumer/Home-Repair-and-Home-Products/Renting-a-Home.aspx
Minimum Housing Standards Building Inspections 919-968-2718
Excessive Noise Police 911
Noise Permits Police 919-968-2760
Obstructions in Public Right-of-Way Public Works 919-969-5100
Park conditions Parks and Recreation 919-968-2784
Parking violations on Residential Property  Planning 919-969-5066
Public Housing Maintenance Housing 919-969-4982 On nights, weekends or holidays, call 968-2855
Missed Recycling Pickup Orange Community Recycling 919-968-2788
Street Lights Traffic Engineering and Duke Power 800-769-3766 or 
https://www.duke-energy.com/north-carolina/outages/outdoor-lighting-repair-request.asp 
After hours, call 969-4999
Streets/Sidewalks Public Works 919-969-5100
Call 911 for major problems

Traffic Signals and signs Traffic Engineering 919-969-4999 or traffic@townofchapelhill.org After hours, call 911
Traffic safety concerns Traffic Engineering 919-969-4999
Missed trash pickup Public Works 919-969-5100
Tree concerns/Tree in Roadway Parks & Recreation Parks Maintenance  Robert Minick, Project Manager
919-969-5122
rminick@townofchapelhill.org

Weeds and overgrown vegetation Building Inspections 9199-968-2718
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