Report a Problem

For more information on other Town services, visit the A-Z Service List.

In any emergency, dial 911 for assistance. Should you need further information, please call 919-969-5000.

Problem	Department	Contact Info	More Information
Compliment to the Town	Communications and Public Affairs	968-2743
Cable Television Complaints	NC. Dept. of Justice	716-6000 or 1-877-566-7226 (1-877-5-NO-SCAM)	www.ncdoj.com/Consumer/Internet-Mail-Cable-TV/Cable-TV.aspx
Report information about crimes	Crimestoppers	942-7515, 226-CRIM(E) or www.crimestoppers-chcunc.org
Dangerous or Loose Animals	OC Animal Control	942-7387 911
Dead Animal Removal	Public Works (on Town-maintained streets)	969-5100 911	On roads outside Town limits, call NC Dept. of Transportation at 919-732-4330. The Town does not remove dead animals on private property.
High Weeds	Inspections	968-2718
Fair Housing	Human Services Coordinator	968-2760 ext. 154
Report a fire hazard	Fire	969-2007
Flooding, erosion or drainage problems	Public Works	969-5100
Garage and Yard Sale Signs	Inspections	968-2718
Graffiti	Police	911
Hazardous spills or dumping into storm drains	Fire	911
Incorrect or out-of-date information on Town website	Communications and Public Affairs	968-2743
Junk Vehicles or trash on private property	Inspections	968-2718
Landlord/Tenant Disputes	NC Dept. of Justice	1-877-566-7226 (1-877-5-NO-SCAM)	www.ncdoj.com/Consumer/Home-Repair-and-Home-Products/Renting-a-Home.aspx
Minimum Housing Standards	Inspections	968-2718
Excessive Noise	Police	911
Noise Permits	Police	968-2760
Obstructions in Public Right-of-Way	Public Works	969-5100
Park conditions	Parks and Recreation	968-2784
Parking violations on Residential Property	Inspections	968-2718
Public Housing Maintenance	Housing	968-2855
Missed Recycling Pickup	Orange Community Recycling	968-2788
Street Lights	Traffic Engineering and Duke Power	800-769-3766 or www.dukepower.com	After hours, call 968-2833
Streets/Sidewalks	Public Works	969-5100 Call 911 for major problems
Traffic Signals and signs	Traffic Engineering	968-2833 or 969-5100 or engineering@townofchapelhill.org	After hours, call 968-2760
Traffic safety concerns	Traffic Engineering	968-2833
Missed trash pickup	Public Works	969-5100
Tree concerns	Public Works	969-5100
Weeds and overgrown vegetation	Inspections	968-2718