Service

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Services

The Town of Chapel Hill brings responsive and well-managed local government service to about 51,000 residents. The vision for our community is shaped by policies set by the Mayor and Town Council, and delivered by more than 600 employees who work to ensure that citizens live in a safe and sustainable community that is served by an open, effective and accountable government.

Service information on our web site refers you to the appropriate department that handles that area. The Town provides services in areas that include fire and police protection, finance, planning, public works, inspections, engineering, transportation, library, parks and recreation, and housing.

The Guide to Chapel Hill Town Services is available on the web as a pdf file. To receive a copy by mail, contact the Communications and Public Affairs Department at or call (919) 968-2743.

We are proud of the high level of service that we bring to our citizens. In Chapel Hill, buses are free; trees are protected by ordinance; walkers and cyclists abound on greenways that connect neighborhoods to commercial destinations; and local government benefits from informed citizen participation.