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A contractor for the Orange Water and Sewer Authority (OWASA) will close Hillsborough Street to through traffic weekdays beginning Monday, July 17, from 7 a.m. to 4 p.m. to replace water pipes under and along Hillsborough Street. The closure will occur from Martin Luther King Jr. Boulevard to North Street. The work is scheduled to be completed this winter, weather permitting.
The southbound lane will normally be open within the project area to maintain access for Chapel Hill Transit buses, service vehicles, emergency vehicles and residents in the vicinity. Through traffic should seek an alternate route.
Other ways in which the work will affect customers
OWASA will need to temporarily interrupt water service when we connect the new pipes to our meters and to existing water lines. We will notify customers one to two days before interrupting service.
If there are unplanned interruptions of utility services, we will work with the utilities involved to restore service as soon as possible. Access to driveways will be temporarily affected when a pipe is installed directly in front of a driveway. We will notify affected residents in advance.
There will be noise and mud, but our contractor will comply with the Town of Chapel Hill's noise ordinance. The contractor's work in the road will normally occur from 7 a.m. to 4 p.m. on weekdays. The contractor will generally be done with work outside of the roadway by 5:30 p.m.
Drinking water may be discolored or have air bubbles (which make water look milky) during our work. If this happens, please run cold water in a bathtub, etc. for five to 10 minutes. If this does not clear up the water, please call us at 919-968-4421 (24-hour number).
After work begins, we will send updates and post them on our project webpage at owasa.org/HillsboroWaterPipeRepl
about once a month, but we will e-mail notices about traffic changes, etc. to people in affected areas whenever needed.
E-mail addresses requested:
To get information to you quickly, we request and strongly recommend that you share your e-mail address with us. Please go to tinyurl.com/mz2tvre
to get on our distribution list.
Comments or questions?
Please feel free to contact me at 919-537-4247 or firstname.lastname@example.org
whenever you have any questions or comments.
If you have renters at your property/ies near our project,
please ask them to contact us if they have questions or comments or wish to be on our distribution list for future updates. To get our e-mails please go to tinyurl.com/mz2tvre.
You may also contact our contractor and engineer directly:
We ask for and we thank you for your understanding and patience during our work to maintain reliable water service in future years.
OWASA is a community-owned agency providing water, sewer and reclaimed water services to the Chapel Hill-Carrboro community.